TranslateInk · 1137 Betournay St, Winnipeg, MB R2J 1E5, Canada
TranslateInk collects and handles personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation including Manitoba's Freedom of Information and Protection of Privacy Act (FIPPA).
TranslateInk, 1137 Betournay St, Winnipeg, MB R2J 1E5, Canada. hello@translateink.com. +1 (204) 237-0274. BN: 123456789 RC0001.
Contact forms: Name, email, phone, project details. Translation projects: Source documents (encrypted in transit and at rest). Payment: Stripe (PCI DSS Level 1). Analytics: Plausible (privacy-focused, no cookies).
Under PIPEDA Principle 3, we obtain meaningful consent before collecting personal information. You may withdraw consent at any time by contacting hello@translateink.com. Note: withdrawal may affect our ability to provide translation services.
Per PIPEDA Principle 2, we collect information to: provide translation services, process payments, communicate about projects, improve services, and comply with legal obligations including CRA record-keeping.
Stripe Inc. (US, adequate safeguards per PIPEDA), Plausible Analytics (EU), certified translators (under NDA), Canadian authorities where legally required. We never sell personal information.
Per PIPEDA, we may transfer personal information to service providers outside Canada (Stripe — US). Such transfers are subject to contractual protections that provide a comparable level of protection.
Enquiries: 3 years. Source documents: deleted 60 days post-delivery. Translation memories: retained per client agreement. Financial records: 7 years (CRA Income Tax Act s.230). Communications: 3 years.
Per PIPEDA Principles 8 and 9, you may request access to, or correction of, your personal information. Contact hello@translateink.com. Response within 30 days.
Contact us first. Escalate to the Office of the Privacy Commissioner of Canada: www.priv.gc.ca, 30 Victoria Street, Gatineau, QC K1A 1H3.
TLS 1.3, encrypted document storage, NDA with all translators, 2FA, annual security review. Updated: March 2026.
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